Have you tried our Questions page? This might give you an answer straight away, as we regularly review it.
If you need to get in touch, please send us your message using the form below. We'll try to get back to you within 24 hours.
To keep costs down and ensure that the maximum amount possible goes to NCT Derby and District, we operate an email-only support service. Please send us an email using the form above and we'll do our best to respond promptly and helpfully.
If you're looking for an address to send items to, please follow the various recycling guides as we use several different recycling facilities and will advise you on which to use depending on what you have.